Return and Exchange Policy

Shipping Policy

We ship all orders via USPS.

Delivery Time:

Most orders arrive within 2–5 business days in the U.S. via First Class Shipping.
Processing Time: Orders are typically processed and shipped within 3–7 business days (weekends not included).
Holiday Notice: During U.S. holidays, processing may take up to 10 business days.
Tracking: All orders include tracking so you can follow your package.

Free Shipping: Our FREE SHIPPING offer applies to the total order amount after any discounts or promotions.

Rush & Express Options: Occasionally, we offer rush processing or express shipping for an additional fee.

Shipping Locations: Currently, we ship only to the 50 United States. We hope to expand to more locations soon!

If you have any questions before placing your order, please use the Contact Us button below—we’re happy to help.

Thank you for choosing JAGs Apparel!

At this time, all sales are final.

We do not accept returns, refunds, or cancellations.

Shipping & Lost Packages:

We are not responsible for lost or stolen packages.
All orders are sent with tracking.
Any lost or stolen packages must be tracked and resolved directly through the shipping provider.

Damaged, Defective, or Incorrect Items:

Please inspect your order upon receipt.
If your item is defective, damaged, or incorrect, contact us immediately using the Contact Us button below. We will evaluate the issue and work with you to make it right.
Do not attempt to return any item without first receiving an authorization number, as we cannot accept unauthorized shipments.

We’re committed to ensuring that any issues with your order are resolved quickly and fairly.